Billing dispute with The Savory Appetite Ltd.

I appreciate The Savory Appetite Ltd. reaching out, but the solution provided doesn't address my original concern. The replacement athletic shoes has the same defect as the original one I complained about.

Dear customer, On behalf of The Savory Appetite Ltd., I would like to personally apologize for the inconvenience you've experienced with our delivery service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-C1A69DFA) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jennifer Robinson Senior Support Specialist The Savory Appetite Ltd.

ComplaintNest Administrator Update: We have received confirmation from The Savory Appetite Ltd. that they are actively working to resolve your complaint. Their representative, Taylor Thompson, has committed to contacting you within 14 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team