Misleading advertising by Integrated Life Foundation

Just wanted to follow up on my complaint regarding Integrated Life Foundation. I haven't heard anything back yet, and the gaming console I purchased is still not working correctly. Any assistance would be greatly appreciated.

Dear valued customer, Thank you for bringing your concerns about our smartwatch to our attention. We at Integrated Life Foundation are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 15, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective smartwatch 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary smartwatch accessory kit valued at $67.68 Please contact our dedicated resolution team at support@Integrated Life Foundation.com with your preferred delivery date and time, referencing case number REF-4E5C557B. We truly value your business and appreciate the opportunity to make this right. Best regards, Rowan Williams Resolution Center Director Integrated Life Foundation

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Integrated Life Foundation of this issue through multiple channels. They have acknowledged receipt of this complaint on April 10, 2025 and have assigned it reference number REF-4E5C557B in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team