Misleading advertising by Food & Catering
Complaint Details
I'm writing to complain about the setup assistance I received from Food & Catering. After paying $514.44 for item, I found that it couldn't access my account. I've tried resolving this with your customer service team multiple times, including speaking with Jennings I., but have not received a satisfactory resolution.
Comments (2)
Kristy Weber
May 12, 2025 05:19I want to acknowledge that Food & Catering has attempted to resolve this issue. However, the solution they're offering (a $369.87 store credit) isn't adequate considering I paid $369.87 for a fitness tracker that never worked properly.
Daniel Menard
May 14, 2025 05:53Dear valued customer, Thank you for bringing this matter to our attention. We at Food & Catering take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our winter coat and have initiated an internal investigation (Reference: REF-2853427C). One of our specialists from our Product Support will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Linda Johnson Senior Customer Representative Food & Catering Customer Relations
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