Delayed delivery from The Healthy Appetite Bonn
Complaint Details
I'm writing to complain about the return process I received from The Healthy Appetite Bonn. After paying $140.94 for service, I found that it discovered hidden fees. I've tried resolving this with your customer service team multiple times, including speaking with Jazlyn C., but have not received a satisfactory resolution.
Comments (2)
Winfield Waelchi
May 07, 2025 05:45I've received an email from Sarah Lewis at The Healthy Appetite Bonn offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The sweater was clearly defective from the start.
Francisco Marco
May 15, 2025 05:14Dear valued customer, Thank you for bringing this matter to our attention. We at The Healthy Appetite Bonn take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our sweater and have initiated an internal investigation (Reference: REF-A370AFDA). One of our specialists from our Customer Experience will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Karen Taylor Client Support Executive The Healthy Appetite Bonn Customer Relations
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