Misleading advertising by The Healthy Appetite Bonn
Complaint Details
I want to report a serious concern with The Healthy Appetite Bonn's accessory that I purchased on April 18, 1980 from your Rogerstown, Montana store. The product has stopped working after two weeks despite being advertised as high quality. I've contacted customer service three times and spoken to Lance V., but my issue remains unresolved.
Comments (2)
Karolann Conroy
May 22, 2025 05:53The situation with The Healthy Appetite Bonn has gotten worse. Now they're claiming I never purchased the installation service, despite me providing the receipt and reference number REF-302FB879 multiple times.
Bradford Anderson
May 26, 2025 05:55Dear customer, On behalf of The Healthy Appetite Bonn, I would like to personally apologize for the inconvenience you've experienced with our technical support package. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate gift card to address this situation. Additionally, we have documented this case (Reference: REF-302FB879) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, William Martinez Client Support Executive The Healthy Appetite Bonn
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