Refund refused by Modern Community Investments International

I'm adding this comment to provide additional information. The vacuum cleaner from Modern Community Investments International not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear valued customer, Thank you for bringing your concerns about our smart thermostat to our attention. We at Modern Community Investments International are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 5, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective smart thermostat 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary smart thermostat accessory kit valued at $138.95 Please contact our dedicated resolution team at support@Modern Community Investments International.com with your preferred delivery date and time, referencing case number REF-F048E308. We truly value your business and appreciate the opportunity to make this right. Best regards, Patricia White Technical Support Director Modern Community Investments International