Hidden fees discovered from Fusion Byte
Complaint Details
On April 19, 2008, I signed up for Fusion Byte's premium plan at their Howemouth, Montana location. I was told that the service would include item, but after paying $249.9, I discovered this wasn't the case. When I called to resolve this, Amina A. was unhelpful and refused to address my concerns.
Comments (2)
Gussie Breitenberg
Apr 30, 2025 05:17I wanted to update this complaint to mention that a representative from Fusion Byte called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Montana Yundt
May 20, 2025 05:23Dear valued customer, Thank you for bringing this matter to our attention. We at Fusion Byte take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our catering service and have initiated an internal investigation (Reference: REF-50A889FA). One of our specialists from our Technical Support will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn Hall Resolution Specialist Fusion Byte Customer Relations
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"