Unresolved issue with Gourmet Fare Foods Xi'an product
Clubs, Bars, Restaurants
Verified
Contacted Company
Apr 15, 2025
Complaint Details
I want to report a serious concern with Gourmet Fare Foods Xi'an's service that I purchased on December 5, 2024 from your Lake Ernestina, Iowa store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Gladyce N., but my issue remains unresolved.
722 views
|
1 comments
|
Apr 15, 2025 23:22
Comments (1)

Ike Farrell
Apr 28, 2025 05:57It's now been 10 days since my initial complaint, and Gourmet Fare Foods Xi'an still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their loyalty program.
Complaint Status
Contacted Company
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Apr 15, 2025
Ike Farrell
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System
Status Update
Status updateStatus changed to "Contacted Company"
May 26, 2025
System