Unresolved issue with Gourmet Fare Foods Xi'an product

Clubs, Bars, Restaurants Verified Contacted Company Apr 15, 2025
Gourmet Fare Foods Xi'an | Switzerland | Ike Farrell

Complaint Details

I want to report a serious concern with Gourmet Fare Foods Xi'an's service that I purchased on December 5, 2024 from your Lake Ernestina, Iowa store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Gladyce N., but my issue remains unresolved.

722 views | 1 comments | Apr 15, 2025 23:22

Comments (1)

Ike Farrell

Ike Farrell

Apr 28, 2025 05:57

It's now been 10 days since my initial complaint, and Gourmet Fare Foods Xi'an still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their loyalty program.

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Apr 15, 2025 Ike Farrell

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May 26, 2025 System

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Status changed to "Contacted Company"

May 26, 2025 System