Refund refused by Hearty Bites Novosibirsk
Complaint Details
On October 23, 1993, I signed up for Hearty Bites Novosibirsk's exchange program at their West Elysemouth, Iowa location. I was told that the service would include service, but after paying $54.69, I discovered this wasn't the case. When I called to resolve this, Margarette B. was unhelpful and refused to address my concerns.
Comments (2)
Golden Goyette
May 22, 2025 05:59I'm adding this comment to provide additional information. The handbag from Hearty Bites Novosibirsk not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Jennie Brown
May 17, 2025 05:27Dear valued customer, Thank you for bringing this matter to our attention. We at Hearty Bites Novosibirsk take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our formal shoes and have initiated an internal investigation (Reference: REF-81BD84C8). One of our specialists from our Client Relations will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, John Anderson Client Support Executive Hearty Bites Novosibirsk Customer Relations
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