Billing dispute with Space & Partners Zaragoza
Complaint Details
I am writing regarding order #ORD-9343-PIK-2173 placed with Space & Partners Zaragoza on March 24, 1999. I paid $267.89 for software, but when it arrived, I discovered received incorrect information. I've made numerous attempts to contact customer service, but Colt S. and other representatives have not been helpful in resolving this matter.
Comments (2)
Gianni Schinner
May 02, 2025 05:55After my initial complaint, Space & Partners Zaragoza contacted me to troubleshoot the smart thermostat. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Claudine Navarro
May 25, 2025 05:54Dear valued customer, Thank you for bringing this matter to our attention. We at Space & Partners Zaragoza take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our mattress and have initiated an internal investigation (Reference: REF-9F2B4918). One of our specialists from our Technical Support will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Hayden Allen Director of Customer Success Space & Partners Zaragoza Customer Relations
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