Poor customer service experience with NetDev Solutions

Electronics & Appliances Verified Contacted Company May 31, 2024
NetDev Solutions | Kenya | Roman Veum

Complaint Details

I have been a loyal customer of NetDev Solutions for several years. However, my recent experience has been extremely disappointing. I ordered appliance (order #ORD-8405-INE-8852) on June 30, 1987, and have encountered has poor quality. Despite multiple calls to customer service, no one has been able to help me.

53 views | 2 comments | May 31, 2024 22:30

Comments (2)

Roman Veum

Roman Veum

May 17, 2025 05:34

I'm adding this comment to provide additional information. The meal kit from NetDev Solutions not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Bernard Arnaud

Bernard Arnaud

May 26, 2025 05:43

ComplaintNest Administrator Alert: We have noticed that NetDev Solutions has not yet responded to your complaint about their repair service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team

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May 31, 2024 Roman Veum

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May 26, 2025 System

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Status changed to "Contacted Company"

May 26, 2025 System