Misleading advertising by Solicitor Offices, Offices

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Solicitor Offices, Offices. Can someone please provide an update?

Dear valued customer, Thank you for bringing this matter to our attention. We at Solicitor Offices, Offices take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal kit and have initiated an internal investigation (Reference: REF-250202B1). One of our specialists from our Client Satisfaction will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Hayden Jackson Senior Support Specialist Solicitor Offices, Offices Customer Relations

ComplaintNest Administrator Alert: We have noticed that Solicitor Offices, Offices has not yet responded to your complaint about their premium account. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team