Frustrated with The Direct Emporium Chiang Mai Ltd.'s lack of response
Online Shopping
Verified
Resolved
Jul 22, 2024
Complaint Details
I want to report a serious concern with The Direct Emporium Chiang Mai Ltd.'s service that I purchased on June 8, 1970 from your New Donato, Utah store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Ardith P., but my issue remains unresolved.
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1 comments
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Jul 22, 2024 15:31
Comments (1)
Jacinto Moore
May 25, 2025 06:06After speaking with Patricia Wilson from the Client Satisfaction at The Direct Emporium Chiang Mai Ltd., I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 22, 2024
Jacinto Moore
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May 26, 2025
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Status updateStatus changed to "Resolved"
May 26, 2025
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