Frustrated with The Direct Emporium Chiang Mai Ltd.'s lack of response
Online Shopping
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Nov 27, 2024
Complaint Details
I have been a loyal customer of The Direct Emporium Chiang Mai Ltd. for several years. However, my recent experience has been extremely disappointing. I ordered device (order #ORD-1826-ZKS-7996) on November 4, 1988, and have encountered discovered hidden fees. Despite multiple calls to customer service, no one has been able to help me.
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Nov 27, 2024 11:14
Comments (1)
Christy Lockman
May 21, 2025 05:44It's now been 6 days since my initial complaint, and The Direct Emporium Chiang Mai Ltd. still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their extended warranty.
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SubmittedComplaint submitted
Nov 27, 2024
Christy Lockman
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May 26, 2025
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