False promises made by UltraLink representative
Complaint Details
I want to report a serious concern with UltraLink's system that I purchased on May 25, 2025 from your Port Jodyfort, Vermont store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Giles N., but my issue remains unresolved.
Comments (2)
Mya Rau
May 26, 2025 05:13After my initial complaint, UltraLink contacted me to troubleshoot the meal delivery. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Brenna Hilpert
May 22, 2025 05:22ComplaintNest Administrator Note: We have reviewed this complaint against UltraLink and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the meal kit. ComplaintNest Support Team
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