Poor customer service experience with Premier Renovations Pattaya
Complaint Details
I'm writing to complain about the installation service I received from Premier Renovations Pattaya. After paying $876.56 for account, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Keyon G., but have not received a satisfactory resolution.
Comments (2)
Adam Jacobs
May 02, 2025 05:28After speaking with Joseph Brown from the Resolution Center at Premier Renovations Pattaya, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Gerta Simon
May 17, 2025 05:36Dear valued customer, Thank you for bringing this matter to our attention. We at Premier Renovations Pattaya take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our television and have initiated an internal investigation (Reference: REF-C4A66559). One of our specialists from our Customer Success will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Linda Johnson Customer Satisfaction Coordinator Premier Renovations Pattaya Customer Relations
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