Hidden fees discovered from Ultimate Construction Team
Complaint Details
I'm writing to complain about the setup assistance I received from Ultimate Construction Team. After paying $815.8 for accessory, I found that it was promised features that don't exist. I've tried resolving this with your customer service team multiple times, including speaking with Teresa W., but have not received a satisfactory resolution.
Comments (2)
Alanna Botsford
May 13, 2025 05:17I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Ultimate Construction Team. Can someone please provide an update?
Francisco Marco
May 19, 2025 05:15Dear valued customer, Thank you for bringing this matter to our attention. We at Ultimate Construction Team take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our specialty food item and have initiated an internal investigation (Reference: REF-DBF13851). One of our specialists from our Customer Service will be contacting you within the next 4 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Jordan Harris Senior Customer Representative Ultimate Construction Team Customer Relations
Complaint Status
VerifiedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Verified"