Frustrated with VitalHealing's lack of response
Complaint Details
I have been a loyal customer of VitalHealing for several years. However, my recent experience has been extremely disappointing. I ordered gadget (order #ORD-4281-OPS-2406) on May 1, 1983, and have encountered found unauthorized charges. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Sydney Romaguera
May 20, 2025 06:08Thank you for your response, but I'm still not satisfied with the resolution offered. The $163.78 refund only covers part of what I paid for the expedited shipping, and I've had to spend additional money to fix the issues caused.
Margarita Kuhn
May 19, 2025 05:59ComplaintNest Administrator Note: We have reviewed this complaint against VitalHealing and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the headphones. ComplaintNest Support Team
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