Unsatisfactory resolution from VitalHealing
Complaint Details
On August 5, 2003, I signed up for VitalHealing's consultation at their Rohanmouth, North Dakota location. I was told that the service would include subscription, but after paying $581.4, I discovered this wasn't the case. When I called to resolve this, Louvenia K. was unhelpful and refused to address my concerns.
Comments (2)
Saige Wiza
Apr 28, 2025 05:25Just wanted to follow up on my complaint regarding VitalHealing. I haven't heard anything back yet, and the wireless speaker I purchased is still not working correctly. Any assistance would be greatly appreciated.
Admin User
May 19, 2025 05:12Dear valued customer, Thank you for bringing this matter to our attention. We at VitalHealing take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our smartwatch and have initiated an internal investigation (Reference: REF-179DB747). One of our specialists from our Customer Retention will be contacting you within the next 13 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Joseph Lewis Client Relations Manager VitalHealing Customer Relations
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