Unresolved issue with Market & Central product
Complaint Details
I purchased a product from Market & Central on May 15, 2023. Shortly after using it, I experienced was denied a refund. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Lonnie I. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Garrett Lockman
Apr 27, 2025 06:00After my initial complaint, Market & Central contacted me to troubleshoot the jacket. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Jennie Brown
May 24, 2025 05:46ComplaintNest Administrator Note: We have reviewed this complaint against Market & Central and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the formal shoes. ComplaintNest Support Team
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Status Update
Status updateStatus changed to "Resolved"