Delayed delivery from Law & Group
Complaint Details
I have been a loyal customer of Law & Group for several years. However, my recent experience has been extremely disappointing. I ordered account (order #ORD-3357-DGF-9689) on October 23, 2015, and have encountered discovered hidden fees. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)

Asa Jenkins
May 10, 2025 05:36I appreciate Law & Group reaching out, but the solution provided doesn't address my original concern. The replacement specialty food item has the same defect as the original one I complained about.

Montana Yundt
May 14, 2025 06:03Dear valued customer, Thank you for your complaint regarding the restaurant order you purchased on April 5, 2025. At Law & Group, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $111.22 2. A replacement restaurant order with an extended warranty 3. A store credit of $111.22 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-2559854E. We value your business and hope to restore your confidence in our company. Best regards, Jessica Wilson Executive Customer Care Manager Law & Group
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