Secure Ventures Petaling Jaya Ltd. provided defective product
Complaint Details
I have been a loyal customer of Secure Ventures Petaling Jaya Ltd. for several years. However, my recent experience has been extremely disappointing. I ordered subscription (order #ORD-5673-GUM-1658) on February 22, 2015, and have encountered arrived significantly late. Despite multiple calls to customer service, no one has been able to help me.
Comments (1)

Terrance Hamill
Apr 28, 2025 05:34I'm updating my complaint because Secure Ventures Petaling Jaya Ltd. finally contacted me today. They've offered to replace the restaurant order, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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