Misleading advertising by Advocate Team of Advocate Corp.

I've received an email from Mary Allen at Advocate Team of Advocate Corp. offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The organic produce box was clearly defective from the start.

Dear customer, On behalf of Advocate Team of Advocate Corp., I would like to personally apologize for the inconvenience you've experienced with our premium account. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate expedited shipping to address this situation. Additionally, we have documented this case (Reference: REF-0780E8F5) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Hayden Lee Client Support Executive Advocate Team of Advocate Corp.