Poor customer service experience with Chef Catering
Complaint Details
I want to report a serious concern with Chef Catering's membership that I purchased on January 29, 1985 from your South Mortimer, West Virginia store. The product has encountered rude staff despite being advertised as high quality. I've contacted customer service three times and spoken to Eliseo N., but my issue remains unresolved.
Comments (2)
Rodrigo Hodkiewicz
May 07, 2025 06:00Thank you for your response, but I'm still not satisfied with the resolution offered. The $377.91 refund only covers part of what I paid for the design service, and I've had to spend additional money to fix the issues caused.
Clement Doyle
May 17, 2025 05:35ComplaintNest Administrator Alert: We have noticed that Chef Catering has not yet responded to your complaint about their premium account. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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