Quality issues with Builders Team product
Complaint Details
I am writing regarding order #ORD-4887-PWW-7666 placed with Builders Team on April 3, 1986. I paid $143.72 for membership, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Derrick P. and other representatives have not been helpful in resolving this matter.
Comments (2)

Mathias Romaguera
Apr 28, 2025 05:16The situation with Builders Team has gotten worse. Now they're claiming I never purchased the design service, despite me providing the receipt and reference number REF-9232965E multiple times.

Daniel Menard
May 19, 2025 06:08ComplaintNest Administrator Alert: We have noticed that Builders Team has not yet responded to your complaint about their consultation service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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