Unresolved issue with LogicChip product

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, LogicChip has been much more responsive, though we still haven't reached a satisfactory resolution regarding their loyalty program.

Dear customer, On behalf of LogicChip, I would like to personally apologize for the inconvenience you've experienced with our personal shopping service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate expedited shipping to address this situation. Additionally, we have documented this case (Reference: REF-84537590) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Elizabeth White Client Relations Manager LogicChip

ComplaintNest Administrator Update: We have received confirmation from LogicChip that they are actively working to resolve your complaint. Their representative, Avery Jones, has committed to contacting you within 2 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team