Data-Pulse refused to address issue
Complaint Details
I purchased a gadget from Data-Pulse on November 4, 2016. Shortly after using it, I experienced received incorrect information. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Miguel G. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Lauryn Towne
May 13, 2025 06:03After my initial complaint, Data-Pulse contacted me to troubleshoot the subscription box. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Admin User
May 25, 2025 05:45Dear valued customer, Thank you for bringing this matter to our attention. We at Data-Pulse take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our prepared meal and have initiated an internal investigation (Reference: REF-84ADF1B9). One of our specialists from our Quality Assurance will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Patricia Robinson Senior Customer Representative Data-Pulse Customer Relations
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