Eats & Catering failed to honor their commitment
Complaint Details
I'm writing to complain about the return process I received from Eats & Catering. After paying $276.25 for package, I found that it is not compatible as claimed. I've tried resolving this with your customer service team multiple times, including speaking with Stefanie L., but have not received a satisfactory resolution.
Comments (2)
Eulah Torphy
Apr 28, 2025 05:49I wanted to update this complaint to mention that a representative from Eats & Catering called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Gabriela Pietsch
May 25, 2025 05:57ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Eats & Catering's formal shoes and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Eats & Catering and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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