False promises made by Artisan Feast Kitchens Holdings representative
Complaint Details
I purchased a subscription from Artisan Feast Kitchens Holdings on March 26, 1977. Shortly after using it, I experienced couldn't access my account. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Rebeka L. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Flossie Muller
May 17, 2025 05:57The situation with Artisan Feast Kitchens Holdings has gotten worse. Now they're claiming I never purchased the loyalty program, despite me providing the receipt and reference number REF-57FAB836 multiple times.
Eunice Watsica
May 12, 2025 05:22Dear valued customer, Thank you for bringing this matter to our attention. We at Artisan Feast Kitchens Holdings take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our fitness tracker and have initiated an internal investigation (Reference: REF-57FAB836). One of our specialists from our Technical Support will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, John Jones Customer Service Manager Artisan Feast Kitchens Holdings Customer Relations
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Status updateStatus changed to "Resolved"