Medical records inaccuracies at OptimalDiagnostic
Complaint Details
I purchased a accessory from OptimalDiagnostic on August 18, 2001. Shortly after using it, I experienced was damaged upon delivery. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jakayla K. who promised to escalate my case, but I've heard nothing since.
Comments (1)
Dorothy Schultz
May 22, 2025 06:06I'm updating my complaint because OptimalDiagnostic finally contacted me today. They've offered to replace the wireless speaker, but I've requested a refund instead since I've already purchased a replacement elsewhere.
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