Overcharged by Solicitor Associates, Associates for service
Complaint Details
I have been a loyal customer of Solicitor Associates, Associates for several years. However, my recent experience has been extremely disappointing. I ordered subscription (order #ORD-2037-GHH-6660) on April 21, 2016, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Marisa Rippin
Apr 30, 2025 05:59It's now been 9 days since my initial complaint, and Solicitor Associates, Associates still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their priority service.
Zachery Kerluke
May 26, 2025 05:33ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Solicitor Associates, Associates of this issue through multiple channels. They have acknowledged receipt of this complaint on April 10, 2025 and have assigned it reference number REF-194585B5 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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