Unsatisfactory resolution from Mart Direct
Online Shopping
Verified
Contacted Company
Aug 07, 2024
Complaint Details
I purchased a account from Mart Direct on December 9, 1987. Shortly after using it, I experienced doesn't work as advertised. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Vella M. who promised to escalate my case, but I've heard nothing since.
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1 comments
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Aug 07, 2024 11:47
Comments (1)
Arely Upton
May 19, 2025 05:45The situation with Mart Direct has gotten worse. Now they're claiming I never purchased the loyalty program, despite me providing the receipt and reference number REF-F675D8AE multiple times.
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Submitted
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In Progress
Resolved
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
Aug 07, 2024
Arely Upton
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Ai verifiedComplaint verified
May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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