Delayed delivery from Mart Direct
Online Shopping
Verified
Under Review
Aug 15, 2024
Complaint Details
I purchased a membership from Mart Direct on November 13, 2004. Shortly after using it, I experienced had repeated billing errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Lenore O. who promised to escalate my case, but I've heard nothing since.
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1 comments
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Aug 15, 2024 08:51
Comments (1)
Nina Kuvalis
May 03, 2025 06:06An update to my situation: I've now spoken with three different representatives from Mart Direct, and each has given me conflicting information about how to resolve the issue with my jacket. This is extremely frustrating.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Aug 15, 2024
Nina Kuvalis
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May 26, 2025
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May 26, 2025
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