Hidden fees discovered from Rights Practice

Lawyers and Attorneys Verified Submitted May 24, 2025
Rights Practice | San Marino | Jalon Tromp

Complaint Details

I'm writing to complain about the maintenance program I received from Rights Practice. After paying $123.26 for equipment, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Gabrielle V., but have not received a satisfactory resolution.

783 views | 2 comments | May 24, 2025 21:15

Comments (2)

Jalon Tromp

Jalon Tromp

May 10, 2025 05:30

Thank you for your response, but I'm still not satisfied with the resolution offered. The $64.19 refund only covers part of what I paid for the installation service, and I've had to spend additional money to fix the issues caused.

Admin User (Original)

Admin User (Original)

May 26, 2025 05:55

Dear valued customer, Thank you for bringing this matter to our attention. We at Rights Practice take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal delivery and have initiated an internal investigation (Reference: REF-13B0C579). One of our specialists from our Executive Customer Care will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Rowan Hernandez Support Team Lead Rights Practice Customer Relations

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May 24, 2025 Jalon Tromp

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