Unresolved issue with Residence Ventures Corp. product
Complaint Details
I want to report a serious concern with Residence Ventures Corp.'s accessory that I purchased on June 7, 2000 from your West Lonny, Maine store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Zena H., but my issue remains unresolved.
Comments (2)
Rhiannon Bergnaum
May 11, 2025 05:42I wanted to update this complaint to mention that a representative from Residence Ventures Corp. called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Jedidiah Becker
May 25, 2025 05:28ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Residence Ventures Corp.'s blender and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Residence Ventures Corp. and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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Status Update
Status updateStatus changed to "Contacted Company"