Urban Living International refused to address issue
Real Estate
Verified
Contacted Company
May 11, 2025
Complaint Details
I purchased a accessory from Urban Living International on October 20, 2007. Shortly after using it, I experienced was damaged upon delivery. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Olen I. who promised to escalate my case, but I've heard nothing since.
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1 comments
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May 11, 2025 21:32
Comments (1)

Cleve Hammes
Apr 28, 2025 05:50I've received an email from Susan Robinson at Urban Living International offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The kitchen knife set was clearly defective from the start.
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SubmittedComplaint submitted
May 11, 2025
Cleve Hammes
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May 26, 2025
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May 26, 2025
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