Unresolved issue with AI Solutions product
Complaint Details
On June 7, 1975, I signed up for AI Solutions's exchange program at their Port Jeniferside, Michigan location. I was told that the service would include product, but after paying $468.84, I discovered this wasn't the case. When I called to resolve this, Jayne S. was unhelpful and refused to address my concerns.
Comments (2)
Henriette Barton
May 18, 2025 05:31I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about AI Solutions. Can someone please provide an update?
Brenna Hilpert
May 16, 2025 05:32Dear valued customer, Thank you for bringing this matter to our attention. We at AI Solutions take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our meal kit and have initiated an internal investigation (Reference: REF-1E50B8B7). One of our specialists from our Customer Service will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Rodriguez Senior Customer Representative AI Solutions Customer Relations
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