Billing dispute with Domain Partners
Complaint Details
I want to report a serious concern with Domain Partners's system that I purchased on November 27, 2012 from your West Leslie, Michigan store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Lonie O., but my issue remains unresolved.
Comments (2)
Urban Ullrich
May 17, 2025 05:12I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Domain Partners. Can someone please provide an update?
Francisco Marco
May 23, 2025 05:35Dear valued customer, Thank you for bringing this matter to our attention. We at Domain Partners take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our smart thermostat and have initiated an internal investigation (Reference: REF-4BAE7EE1). One of our specialists from our Customer Service will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Casey Wilson Brand Representative Domain Partners Customer Relations
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