Choice Retail Ltd. provided defective product
Complaint Details
I purchased a service from Choice Retail Ltd. on November 17, 1987. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Clint M. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Asha Glover
May 25, 2025 05:21I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Choice Retail Ltd.. Can someone please provide an update?
Henrik Fritsch
May 20, 2025 05:29Dear valued customer, Thank you for bringing this matter to our attention. We at Choice Retail Ltd. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our sweater and have initiated an internal investigation (Reference: REF-618491E2). One of our specialists from our Product Support will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn Walker Brand Representative Choice Retail Ltd. Customer Relations
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