The Academic University Inc. refused to address issue
Complaint Details
I purchased a tool from The Academic University Inc. on May 1, 2015. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Dorothy Q. who promised to escalate my case, but I've heard nothing since.
Comments (1)

Francisca Schoen
May 24, 2025 05:17After my initial complaint, The Academic University Inc. contacted me to troubleshoot the dress shirt. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
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