Habitat & Investments refused to address issue
Complaint Details
I'm writing to complain about the delivery service I received from Habitat & Investments. After paying $612.54 for service, I found that it stopped working after two weeks. I've tried resolving this with your customer service team multiple times, including speaking with Alex V., but have not received a satisfactory resolution.
Comments (2)
Jarrod Leffler
May 23, 2025 05:17I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Habitat & Investments has been much more responsive, though we still haven't reached a satisfactory resolution regarding their design service.
Admin User
May 15, 2025 05:34Dear customer, On behalf of Habitat & Investments, I would like to personally apologize for the inconvenience you've experienced with our loyalty program. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate discount on future purchases to address this situation. Additionally, we have documented this case (Reference: REF-C1714160) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Alex Harris Support Team Lead Habitat & Investments
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Status updateStatus changed to "Resolved"