Hidden fees discovered from Legal & Services

Lawyers and Attorneys Verified Submitted Jun 19, 2024
Legal & Services | Kenya | Yasmeen White

Complaint Details

I want to report a serious concern with Legal & Services's solution that I purchased on February 2, 2012 from your Friedrichmouth, Colorado store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Arnold E., but my issue remains unresolved.

621 views | 2 comments | Jun 19, 2024 02:56

Comments (2)

Yasmeen White

Yasmeen White

May 17, 2025 05:37

I'm adding this comment to provide additional information. The organic produce box from Legal & Services not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Margarita Kuhn

Margarita Kuhn

May 19, 2025 05:30

Dear valued customer, Thank you for bringing your concerns about our specialty coffee to our attention. We at Legal & Services are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 7, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective specialty coffee 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary specialty coffee accessory kit valued at $68.79 Please contact our dedicated resolution team at support@Legal & Services.com with your preferred delivery date and time, referencing case number REF-CB163CA8. We truly value your business and appreciate the opportunity to make this right. Best regards, John Williams Consumer Affairs Director Legal & Services

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Jun 19, 2024 Yasmeen White

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