Hidden fees discovered from Legal & Services
Complaint Details
I want to report a serious concern with Legal & Services's solution that I purchased on February 2, 2012 from your Friedrichmouth, Colorado store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Arnold E., but my issue remains unresolved.
Comments (2)

Yasmeen White
May 17, 2025 05:37I'm adding this comment to provide additional information. The organic produce box from Legal & Services not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Margarita Kuhn
May 19, 2025 05:30Dear valued customer, Thank you for bringing your concerns about our specialty coffee to our attention. We at Legal & Services are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 7, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective specialty coffee 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary specialty coffee accessory kit valued at $68.79 Please contact our dedicated resolution team at support@Legal & Services.com with your preferred delivery date and time, referencing case number REF-CB163CA8. We truly value your business and appreciate the opportunity to make this right. Best regards, John Williams Consumer Affairs Director Legal & Services
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