System crash after FusionApp LLC product update
Complaint Details
I purchased a software from FusionApp LLC on October 3, 1995. Shortly after using it, I experienced arrived significantly late. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Maverick W. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Lydia Williamson
May 03, 2025 05:43Just wanted to follow up on my complaint regarding FusionApp LLC. I haven't heard anything back yet, and the catering service I purchased is still not working correctly. Any assistance would be greatly appreciated.
Gerta Simon
May 19, 2025 05:22Dear customer, On behalf of FusionApp LLC, I would like to personally apologize for the inconvenience you've experienced with our customer support plan. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-3B153DEB) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jessica Smith Client Relations Manager FusionApp LLC
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