Cloud-Logic Ltd. tech support failed to resolve issue
Complaint Details
I purchased a application from Cloud-Logic Ltd. on November 20, 1982. Shortly after using it, I experienced arrived significantly late. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Westley E. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Jovani Tremblay
May 12, 2025 05:41I want to acknowledge that Cloud-Logic Ltd. has attempted to resolve this issue. However, the solution they're offering (a $67.75 store credit) isn't adequate considering I paid $67.75 for a prepared meal that never worked properly.
Zachery Kerluke
May 22, 2025 05:58ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Cloud-Logic Ltd. of this issue through multiple channels. They have acknowledged receipt of this complaint on May 14, 2025 and have assigned it reference number REF-A3A51080 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Status updateStatus changed to "Resolved"