Abode of Quality provided defective product
Complaint Details
I'm writing to complain about the warranty service I received from Abode of Quality. After paying $193.29 for equipment, I found that it couldn't access my account. I've tried resolving this with your customer service team multiple times, including speaking with Tamara C., but have not received a satisfactory resolution.
Comments (2)
George Haag
May 17, 2025 06:10An update to my situation: I've now spoken with three different representatives from Abode of Quality, and each has given me conflicting information about how to resolve the issue with my mattress. This is extremely frustrating.
Nathalie Fouquet
May 16, 2025 05:25ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Abode of Quality's air purifier and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Abode of Quality and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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