Frustrated with Practice & Services Corp.'s lack of response

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Practice & Services Corp. has been much more responsive, though we still haven't reached a satisfactory resolution regarding their installation service.

Dear customer, On behalf of Practice & Services Corp., I would like to personally apologize for the inconvenience you've experienced with our priority service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate service upgrade to address this situation. Additionally, we have documented this case (Reference: REF-FF3F6B76) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Linda Miller Customer Advocacy Manager Practice & Services Corp.