Misleading advertising by Urban Outlet Express Corp.
Complaint Details
I want to report a serious concern with Urban Outlet Express Corp.'s gadget that I purchased on March 7, 2000 from your Adanport, Washington store. The product has is missing essential components despite being advertised as high quality. I've contacted customer service three times and spoken to Jamaal K., but my issue remains unresolved.
Comments (2)

Baron DuBuque
May 21, 2025 05:58I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Urban Outlet Express Corp.. Can someone please provide an update?

Nathalie Fouquet
May 26, 2025 05:18ComplaintNest Administrator Update: We have received confirmation from Urban Outlet Express Corp. that they are actively working to resolve your complaint. Their representative, Rowan Clark, has committed to contacting you within 4 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
Complaint Status
Contacted CompanyAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Contacted Company"