Unsatisfactory resolution from StudyTraining
Complaint Details
I want to report a serious concern with StudyTraining's solution that I purchased on February 23, 1994 from your West Winfield, Kentucky store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Isai W., but my issue remains unresolved.
Comments (2)
Brandt Kirlin
May 06, 2025 06:09Thank you for your response, but I'm still not satisfied with the resolution offered. The $258.51 refund only covers part of what I paid for the expedited shipping, and I've had to spend additional money to fix the issues caused.
Jennie Brown
May 26, 2025 05:16ComplaintNest Administrator Update: We have received confirmation from StudyTraining that they are actively working to resolve your complaint. Their representative, Elizabeth Young, has committed to contacting you within 9 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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