False promises made by Life Institute Enterprises representative

I am writing regarding order #ORD-7890-ION-5349 placed with Life Institute Enterprises on January 3, 1976. I paid $954.86 for product, but when it arrived, I discovered was denied a refund. I've made numerous attempts to contact customer service, but Ward B. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-7890-ION-5349 placed with Life Institute Enterprises on January 3, 1976. I paid $954.86 for product, but when it arrived, I discovered was denied a refund. I've made numerous attempts to contact customer service, but Ward B. and other representatives have not been helpful in resolving this matter.