Overcharged by Peak Path Associates for service
Complaint Details
I want to report a serious concern with Peak Path Associates's software that I purchased on July 27, 1984 from your Kerlukemouth, New Jersey store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Hassie H., but my issue remains unresolved.
Comments (2)
Delfina Schumm
May 04, 2025 05:15I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Peak Path Associates. Can someone please provide an update?
Gerta Simon
May 26, 2025 05:52Dear valued customer, Thank you for bringing this matter to our attention. We at Peak Path Associates take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our tablet and have initiated an internal investigation (Reference: REF-9E5F64CD). One of our specialists from our Product Support will be contacting you within the next 4 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Thomas Martin Client Relations Manager Peak Path Associates Customer Relations
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